Frequently Asked Questions

What Our Guest Want to Know....

How close are you to Lake Michigan?

The closest Lake Michigan Beach is about 5 blocks from Pleasant Valley. It takes less than 10 minutes to walk through the charming Village of Arcadia to reach Arcadia Public Beach, and less than 2 minutes to drive there.

Can you accommodate pets?

No, although we love pets, we are unable to accommodate them in our rooms or cottages. Our small staff and limited turnaround time for check-ins does not allow us the time that would be necessary to clean up after pets. Only Registered Service Animals as defined by the ADA will be accommodated.

How far are you from the Arcadia Bluffs Golf Course?

Pleasant Valley is located approximately 2.25 miles north of Arcadia Bluffs Golf Course on M22. Many guests stay with us when playing Arcadia Bluffs due to our close proximity, clean and comfortable accommodations, and affordable rates.

Are you close to Sleeping Bear Dunes?

We are located approximately 37 miles from Sleeping Bear Dunes. It is a beautiful drive from Arcadia to Glen Arbor along the M22 scenic route. Many guests stay with us from all over the world to visit this national landmark and appreciate our affordable accommodations, as those closer to the Dunes can get a bit pricey.

Is breakfast included with my stay?

No. Pleasant Valley does not have the facilities for food service on property. However, there are several great places in the area for breakfast. We can point you to our favorites.

Are there restaurants and shops in Arcadia?

Arcadia currently has one restaurant that serves a traditional Northern Michigan pub fare for lunch and dinner, a food truck that serves during certain days of the week, an adorable old-fashioned ice cream parlor and gift shop. The charm of Arcadia is its small, uncrowded, quiet coastal village feel. You will find all of the bustle of a busy harbor town just 10 miles north in Frankfort and even more conveniences in Manistee, about 23 minutes south. 

Should we bring our bikes?

Yes, you will be happy you did. Arcadia is a great little town to explore on bikes. The streets of our village are lined with charming cottages and are not prone to excessive traffic. We are also about 8 miles from the paved Betsie Valley Trail and only 2 miles from the Grand Traverse Regional Land Conservancy mountain bike trails at Dry Hill if you are looking for something a bit more challenging.

Is there fishing in Arcadia?

Yes! Arcadia offers a great location for fishing from land and offers boat launches for small and large water craft. Fishermen enjoy year-round fishing on our inland Arcadia Lake with access through a channel to Lake Michigan. Through the spring and summer angler catch walleye, perch, brown trout, northern pike, and late summer and early fall are a very popular time for king salmon and steelhead fishing. We are also close to the Betsie and Platte Rivers for river fishing expeditions. Pleasant Valley offers convenient boat trailer parking free of charge on our property.

How many people do your rooms and cottages accommodate?

Our rooms with one queen bed or one king bed can sleep 2 people. We do have a roll-away bed available if needed. Our rooms with 2 double beds sleep up to 4 people, but please be aware that there are only two beds in these rooms and no sofa. If you are sleeping 4 to a room it will be cozy. Our cottages sleep 4 to 6 people (Cottage 7 only sleeps 4). We believe they are most comfortable for 4 people, as they are approximately 500 sq. ft. We have guests that sleep 6 in our cottages and are perfectly content, we just want to be sure to set the right expectation. Please note: Room rates are based on accommodations for 2 people. Additional guests will be charged at a rate of $10.00 per night, per guest. 

Do you have air conditioning?

All guest rooms and Cottages 7 & 8 are equipped with air conditioning. Cottages 9 & 10 do not have air conditioning, although we hope to be able to offer it in the near future. All rooms and cottages do have ceiling fans and adequate windows to leave open and enjoy the breeze from the lake. 

Do you have wifi?

Yes, we offer high speed internet access, free of charge.

How close is the nearest grocery?

Arcadia does not currently have a grocery store. The closest market is EZ Market in Onekama, which is about a 10-minute drive. Meijer in Manistee is about 25 minutes away. Please take note of this if you are traveling here by bike, as convenience items are not available in town.

Do you have grills?

Our park area is available to all of our guests and has 2 charcoal grills. Each of the cottages also have their own charcoal grill.

Do you offer any discounts?

We offer a 10% discount to our guests that are retired from or actively serving in the military, to show appreciation for their service.

Why do you require a deposit for reservations? 

We are a very small property with only 6 guest rooms and 4 cottages to offer. We fill our calendar quickly and therefore must turn away numerous guests who are also interested in visiting the area. We require a 50% deposit for reservations from our guests as an assurance that they are committed to the reservation. 

What is your cancellation policy?

Our cancellation policy is also due to the size of our property. Large hotels with many rooms are generally able to offer liberal cancellation policies because they have inventory available, so as not to have to turn guests away. As mentioned above, we are a small property. We fill our calendar quickly and do have to turn many guests away. It is our preference to only take reservations from those guests that are committed to their reservation. If you are uncertain about your exact travel plans, it is our preference that you wait until your plans are firm before reserving.

Policy:For stays of four nights or more a cancellation results in forfeiture of the advance deposit, unless we are able to rebook your reservation, less 20% handling fee. Refunds can require up to 4-weeks processing time. 

For reservations for 3 nights or less, if cancellation or change to your reservation occurs within 72 hours of arrival day, or a no-show occurs, full amount of your entire stay will be charged, no refund will be issued.

No refunds will be issued for early departure.

Have another question?

We want your visit to Arcadia to be comfortable, fun, and memorable. We are happy to help you by answering any questions you may have or offering assistance with planning activities during your stay. There are so many things we love about Arcadia and we cannot wait to share them with you!

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