Frequently Asked Questions

How close are you to Lake Michigan?

The closest Lake Michigan Beach is about 5 blocks from Pleasant Valley. It takes less than 10 minutes to walk through the charming Village of Arcadia to reach Arcadia Public Beach, and less than 2 minutes to drive there.

Can you accommodate pets?

We’re happy to welcome your four-legged family members! Dogs under 80 lbs are welcome at our property for a pet fee of $65 per stay per pet. Please let us know in advance if you’ll be bringing your dog so we can make the necessary arrangements.

To ensure a pleasant stay for all guests, we ask that you follow these simple guidelines:

• Dogs must never be left alone in the room.
   
• Keep your dog leashed while in all common areas.
   
• Clean up after your pet promptly—waste bags are available if needed.
   
• Please help us keep things quiet by preventing excessive barking.
   
• Dogs are not allowed on beds or furniture.
   

We love being a pet-friendly destination, and your cooperation helps us keep it that way!

How far are you from the Arcadia Bluffs Golf Course?

Pleasant Valley is located approximately 2.25 miles north of Arcadia Bluffs Golf Course on M22. Many guests stay with us when playing Arcadia Bluffs due to our close proximity, clean and comfortable accommodations, and affordable rates.

Are you close to Sleeping Bear Dunes?

We are located approximately 37 miles from Sleeping Bear Dunes. It is a beautiful drive from Arcadia to Glen Arbor along the M22 scenic route. Many guests stay with us from all over the world to visit this national landmark and appreciate our affordable accommodations, as those closer to the Dunes can get a bit pricey.

Is breakfast included with my stay?

No. Pleasant Valley does not have the facilities for food service on property. However, there are several great places in the area for breakfast. We can point you to our favorites.

Do you do room attending during our stay?  

It is our practice to not enter your room or cottage during your stay, unless there is an unexpected maintenance issue. You have been supplied with towels, soaps, toilet paper and other consumables that are intended to last the duration of your stay. Should you need something additional, you are welcome to make a request by calling or texting the number provided in your room. We are happy to attend to your needs. 

Are there restaurants and shops in Arcadia?

Arcadia currently has a food truck that serves terrific fresh food 5 days a week, a coffee shop that operates 6 days per week, and an adorable old-fashioned ice cream parlor and gift shop. Arcadia Bluffs Golf Course is 2.25 miles south and has lovely dining accommodations as well, and their South Course is just 3 miles away with a more casual dining atmosphere. The charm of Arcadia is its small, uncrowded, quiet coastal village feel. You will find all of the bustle of a busy harbor town just 10 miles north in Frankfort and even more conveniences in Manistee, about 23 minutes south. We provide a regional restaurant guide for our guest to help you find just what you are looking for.

Should we bring our bikes?

Yes, you will be happy you did. Arcadia is a great little town to explore on bikes. The streets of our village are lined with charming cottages and are not prone to excessive traffic. We are also about 8 miles from the paved Betsie Valley Trail and only 2 miles from the Grand Traverse Regional Land Conservancy mountain bike trails at Dry Hill if you are looking for something a bit more challenging. If you do not bring your bikes, there is a borrow a bike program at Grebe Park that allows anyone to borrow a bike to get around town. You will notice a pink bike rack and bikes, those are provided for you to enjoy by our Parks & Rec Committee.

Can we kayak in Arcadia?

Yes! Grebe Park, on 1st Street has a universally accessible kayak launch that provides access to the Arcadia Lake, which also has a channel to Lake Michigan. If you do not have a kayak, at this park you will also find a self-serve kayak rental kiosk. For a fee, they provide all of the equipment you will need for a great day on the water.

Is there fishing in Arcadia?

Yes! Arcadia offers a great location for fishing from land and offers boat launches for small and large water craft. Fishermen enjoy year-round fishing on our inland Arcadia Lake with access through a channel to Lake Michigan. Through the spring and summer angler catch walleye, perch, brown trout, northern pike, and late summer and early fall are a very popular time for king salmon and steelhead fishing. We are also close to the Betsie and Platte Rivers for river fishing expeditions. Pleasant Valley offers convenient boat trailer parking free of charge on our property.

How many people do your rooms and cabins accommodate?

Our rooms with one king bed can sleep 2 people. Our rooms with 2 double beds sleep up to 4 people, but please be aware that there are only beds, no sofa. If you are sleeping 4 to a room, it will be cozy. Our cabins sleep 4-6 people, however we feel they are most appropriate for 4 people. They are approximately 500 sq. ft.  Please note: Designated room and cabin occupancy cannot be exceeded for any reason. We are not zoned, nor insured to allow outdoor sleeping/camping on our property.

Do you have air conditioning?

All guest rooms and cabins are equipped with both air conditioning and heat.  All rooms and cabins do have ceiling fans and windows to leave open if you prefer to enjoy the breeze from the lake. 

Do you have wifi?

Yes, we offer high speed internet access, free of charge.

How close is the nearest grocery?

Arcadia does not currently have a grocery store. The closest market is EZ Market in Onekama, which is about a 10-minute drive. Meijer in Manistee is about 25 minutes away. Please take note of this if you are traveling here by bike, as convenience items are not available in town.

Do you have grills?

Our park area is available to all of our guests and has 2 charcoal grills. Each of the cabins also have their own charcoal grill. Please note we do not provide charcoal and we recommend stopping by on your way to the resort to get some. 

Do you have a 24-hour desk?

While we don’t have a traditional front desk open 24/7, our property is set up for easy self-check-in and automated service. If anything comes up during your stay, we’re just a quick phone call away and ready to help when you need us +1-231-889-4194.

What is your cancellation policy?

 To confirm a reservation, full payment is required at the time of booking. Our cancellation terms are as follows:

• We will keep the full amount if the reservation is canceled within 30 days of arrival.
• 50% of the rate will be refunded if canceled within 60 days of arrival.
• A full refund will be issued for cancellations made 61 days or more prior to arrival.

No refunds will be issued for early departure for any reason.

Why is this your cancellation policy?

Our cancellation policy is also due to the size of our property. Large hotels with many rooms are generally able to offer liberal cancellation policies because they have inventory available, so as not to have to turn guests away. As mentioned above, we are a small property. We fill the 10 units we have quickly and do have to turn many guests away. It is our preference to only take reservations from those guests that are committed to their reservation. If you are uncertain about your exact travel plans, we ask that you wait until your plans are firm before reserving. Once you have made your reservation, we are committed to having your room or cottage available to you upon your arrival, we expect that you will commit to your end of the reservation as well.