Frequently Asked Questions

How close are you to Lake Michigan?

The closest Lake Michigan Beach is about 5 blocks from Pleasant Valley. It takes less than 10 minutes to walk through the charming Village of Arcadia to reach Arcadia Public Beach, and less than 2 minutes to drive there.

Can you accommodate pets?

No, although we love pets, we are unable to accommodate them in our rooms or cottages. Our small staff and limited turnaround time for check-ins does not allow us the time that would be necessary to clean up after pets. Only Registered Service Animals as defined by the ADA will be accommodated. Emotional support animals do not qualify for accommodation requirements as specified by ADA law, and therefore will not be allowed on our property.. 

How far are you from the Arcadia Bluffs Golf Course?

Pleasant Valley is located approximately 2.25 miles north of Arcadia Bluffs Golf Course on M22. Many guests stay with us when playing Arcadia Bluffs due to our close proximity, clean and comfortable accommodations, and affordable rates.

Are you close to Sleeping Bear Dunes?

We are located approximately 37 miles from Sleeping Bear Dunes. It is a beautiful drive from Arcadia to Glen Arbor along the M22 scenic route. Many guests stay with us from all over the world to visit this national landmark and appreciate our affordable accommodations, as those closer to the Dunes can get a bit pricey.

Is breakfast included with my stay?

No. Pleasant Valley does not have the facilities for food service on property. However, there are several great places in the area for breakfast. We can point you to our favorites.

Do you do room attending during our stay?  

It is our practice to NOT enter your room or cottage during your stay, unless there is an unexpected maintenance issue. You have been supplied with towels, soaps, toilet paper and other consumables that are intended to last the duration of your stay. Should you need something additional, you are welcome to make a request by calling or texting the number provided in your room. We are happy to attend to your needs. 

Are there restaurants and shops in Arcadia?

Arcadia currently has a food truck that serves terrific fresh food 5 days a week, a coffee shop that operates 6 days per week, and an adorable old-fashioned ice cream parlor and gift shop. Arcadia Bluffs Golf Course is 2.25 miles south and has lovely dining accommodations as well, and their South Course is just 3 miles away with a more casual dining atmosphere. The charm of Arcadia is its small, uncrowded, quiet coastal village feel. You will find all of the bustle of a busy harbor town just 10 miles north in Frankfort and even more conveniences in Manistee, about 23 minutes south. We provide a regional restaurant guide for our guest to help you find just what you are looking for.

Should we bring our bikes?

Yes, you will be happy you did. Arcadia is a great little town to explore on bikes. The streets of our village are lined with charming cottages and are not prone to excessive traffic. We are also about 8 miles from the paved Betsie Valley Trail and only 2 miles from the Grand Traverse Regional Land Conservancy mountain bike trails at Dry Hill if you are looking for something a bit more challenging.

Is there fishing in Arcadia?

Yes! Arcadia offers a great location for fishing from land and offers boat launches for small and large water craft. Fishermen enjoy year-round fishing on our inland Arcadia Lake with access through a channel to Lake Michigan. Through the spring and summer angler catch walleye, perch, brown trout, northern pike, and late summer and early fall are a very popular time for king salmon and steelhead fishing. We are also close to the Betsie and Platte Rivers for river fishing expeditions. Pleasant Valley offers convenient boat trailer parking free of charge on our property.

How many people do your rooms and cottages accommodate?

Our rooms with one queen bed or one king bed can sleep 2 people. We do have a roll-away bed available if needed. Our rooms with 2 double beds sleep up to 4 people, but please be aware that there are only two beds in these rooms and no sofa. If you are sleeping 4 to a room, it will be cozy. Our cottages sleep 4-6 people, however we feel they are most appropriate for 4 people. They are approximately 500 sq. ft.  Please note: Designated room and cottage occupancy cannot be exceeded for any reason. We are now zoned, nor insured to allow camping on our property.

Do you have air conditioning?

All guest rooms and cottages are equipped with both air conditioning and heat.  All rooms and cottages do have ceiling fans and windows to leave open if you prefer to enjoy the breeze from the lake. 

Do you have wifi?

Yes, we offer high speed internet access, free of charge.

How close is the nearest grocery?

Arcadia does not currently have a grocery store. The closest market is EZ Market in Onekama, which is about a 10-minute drive. Meijer in Manistee is about 25 minutes away. Please take note of this if you are traveling here by bike, as convenience items are not available in town.

Do you have grills?

Our park area is available to all of our guests and has 2 charcoal grills. Each of the cottages also have their own charcoal grill.

Do you have a 24-hour desk?

No. Because we are just a staff of 2, we do not have 24-hour office attendance, however we are still able to assist with your needs. We live on the property and are usually somewhere on the property or nearby. We can be reached by calling or texting to attend to any needs during regular business hours, or after hours should an emergency arise.

What is your cancellation policy?

An advanced deposit equal to 50% of stay, and a valid credit card is required to confirm all reservations. 

For reservations made prior to January for the following year, deposit request letters will be sent mid-December and deposits of 50% will be due no later than February 1st to confirm a reservation. Any reservation without a deposit after February 1st will automatically be cancelled.

For reservations for 3 nights or less, if a cancellation or change for any reason to your reservation occurs within 72 hours of arrival date, or a no-show occurs, the full amount of your entire stay will be charged, no refund will be issued. 

For stays of 4 to 9 nights, a cancellation or change for any reason up to 7 days prior to your arrival date results in forfeiture of the advance deposit, unless we are able to rebook your reservation, less 20% handling fee. The full amount of your stay will be charged if cancelled within 7 days of your date of arrival. A reduction of dates of stay will result in the loss of the deposit for the nights that have been cancelled.

For stays of 10 nights or more, cancellation or change for any reason up to 15 days prior to arrival results in forfeiture of the advance deposit, unless we are able to rebook your reservation, less 20% handling fee. Any cancellation within 15 days of arrival date will require full payment for the entire stay without refund. A reduction of dates of stay will result in the loss of the deposit for the nights that have been cancelled. 

Refunds require up to 4 weeks for processing. 

No refunds will be issued for early departure for any reason.

Why is this your cancellation policy?

Our cancellation policy is also due to the size of our property. Large hotels with many rooms are generally able to offer liberal cancellation policies because they have inventory available, so as not to have to turn guests away. As mentioned above, we are a small property. We fill the 10 units we have quickly and do have to turn many guests away. It is our preference to only take reservations from those guests that are committed to their reservation. If you are uncertain about your exact travel plans, we ask that you wait until your plans are firm before reserving. Once you have made your reservation, we are committed to having your room or cottage available to you upon your arrival, we expect that you will commit to your end of the reservation as well.